Proactively collect customer feedback so that you know the level of satisfaction of your clients and address issues if any. You can use these inputs to improve and thereby retain clients and grow your business.
Once enabled, your logged-in clients will be able to see the feedback option on the Connect app homepage.
To enable, go to Settings->Connect page->Webpage builder and enable the Feedback option.
- Hide plan amount on your Connect page
If you wish to, you can hide the plan amount visible on Connect app from users not enrolled in that plan.
Go to Settings->spyn Connect->Webpage builder and enable the Do not show plan amount option.
- Add Custom fields in client profile to collect data
You can add custom fields like Health issues, Shirt size etc in client profile so that you can enter these details in PRO app. And you can allow your clients to enter these details when they sign up on CONNECT app to book a plan.
To add custom fields, go to Settings->spyn Connect->Custom fields.
You can also mark them as mandatory or optional in Settings->Plans and Trials
- New filters on client page and Dashboard – ‘Newly added’ and ‘Newly joined’
Newly added filter for a particular duration gives you the number of new clients whom you have added in the app in that duration irrespective of their start date.
Newly joined filter for a particular duration gives you the number of new clients whose start date falls in that duration.
Useful for marketers to analyze the marketing strategy and for coaches to plan their coaching sessions.
- Other Features
Save Performance assessment as draft if it is a work in progress.
‘Enrolled’ option in filter on Class list to know the number of clients enrolled on selected date.
In contacts, add their tax details – useful to issue item invoices.
Download invoice from client list page.